A FOOTBALL fan with a love of 90s video games has joined the growing team at a Derby IT company.
Jamie Quinn, whose love of tech started when he was given a Nintendo 64 as a child, has been employed by Pride Park-based L.E.A.D. IT Services as one of their helpdesk technicians.
Jamie, who makes the move from Inspire Culture Learning and Libraries – part of Nottinghamshire County Council – will be handling technical queries from L.E.A.D. IT clients across the country.
The company specialises in working with education establishments and currently supports 70% of schools in Derby city. They also have business clients, offering a range of services including on-demand IT support, remote support, broadband and telephony.
Jamie said: “My job is to deal with queries from clients needing IT support, so I could be speaking to CEOs, headteachers or library staff about printer queries or maybe network faults.
“It could also be a question about hardware or something as simple as setting up a new starter. It’s a challenge and one that I’m thoroughly enjoying so far.”
Jamie’s love of tech began when, aged 12, he was tasked with setting up a new router for his mum.
“I am a 1990s kid and so I can recall playing on a Sega Megadrive and enjoying playing on the Nintendo 64 I had as a child,” said Jamie.
“I’m old enough to remember the old AOL dial-up internet connection and I think my first foray into tech came when mum changed internet service providers and I volunteered to set up the new router.”
Jamie – who believes that everyone should have a basic understanding of AI and computers – is moving from hybrid-working to being in the L.E.A.D. IT Services office five days a week, and says he is looking forward to getting stuck in.
“I have heard so many great things about L.E.A.D. IT Services and I want to put the five years’ experience I have in tech to good use here,” added Jamie.
“I find it quite therapeutic, taking a job from the initial query, troubleshooting it and then solving the problem. I enjoy hardware repairs and bringing computers back to life. It’s my key topic and whether it’s replacing components or improving the overall performance, it brings me joy knowing that I’ve made a computer better for our clients.”
Lee Jepson, director of L.E.A.D. IT Services, said: “We are delighted to have Jamie onboard and he’s settled into his role quickly.
“He’s a great asset to the team.”
This press release was written by Penguin PR on behalf of L.E.A.D. IT Services. Can we help raise the profile of your business? Get in touch!
